I lost my phone and can't login with 2FA. What do I do? Charles April 25, 2017 19:19 Follow If you've lost your Authenticator device, please contact us to regain access to your account. Related articles Trouble with 2-factor authentication How can I disclose a security vulnerability to Whaleclub? How do I withdraw? Is the digital currency that I deposit converted to fiat? Do I need to verify my ID before I start trading? Comments 0 comments Article is closed for comments.