How do I change or reset my password?
Click on the 'Forgot Password?' link on the Sign In page.
How do I create an account?
Do I need to verify my ID before I start trading?
Whaleclub is a trading platform powered entirely by digital currency, so we don't require identity verification. We h...
Trouble with 2-factor authentication
If you're using Google Authenticator and codes are not working, please check that the clock on your device is correct...
I lost my phone and can't login with 2FA. What do I do?
If you've lost your Authenticator device, please contact us to regain access to your account.
How do I delete my account?
For security and accounting purposes, you can't delete your Whaleclub account. You can simply withdraw your funds and...