How secure are my funds?
All customer funds are safely stored in cold storage. Check our Security page for more info.
What's 2-factor authentication and how do I use it?
2-factor authentication (2FA) is a security feature for your account. By enabling it, you require a token to be enter...
Does Whaleclub use customer deposits for anything?
Customer deposits are not sent anywhere. Unlike other financial institutions, we do not lend out customer funds. 100%...
Reporting Phishing Sites
Phishing sites are malicious websites which imitate an authentic site in order to trick visitors into entering their ...
How can I disclose a security vulnerability to Whaleclub?
We recognize the important role of security researchers in helping keep our community safe. You can disclose security...